UK Office: LABS Triangle, NU VAPE, Office: 3.08, Stables Market, Chalk Farm Rd, London NW1 8AB.
UK distribution: NU VAPE, Unit F5, Bizspace, Roden house, Roden Street, Nottingham NG3 1JH.
French Office: NU VAPE (c/o Activ Scientific), 9 Rue des Colonnes, 75002, Paris.
- Monday – Friday
10:00 – 16:30 - Weekends Closed
Contact Us
If you have any queries, we would love to hear from you. Please select the correct department from the list (drop down) below and it will ensure that we deal with your enquiry more efficiently.
CUSTOMER SERVICE
If you have any questions about orders, delivery or something not covered by any of our departments below.
RETURNS & REFUNDS
If you have a Return or Refund enquiry, please ensure you have completed the Returns Form at (link here to the form). If you have already done this, please select the Customer Service department and quote your returns number.
RETAIL & DISTRIBUTION
If you are a Retailer or Distributor please complete the form on this page for your initial enquiry or select the Resale Department from the form below for any pre or post sales queries.
MARKETING & MEDIA
For market promotion and reviews, press releases, interviews.
NU VAPE CLUB
For questions about My Rewards or club membership.